Policies & Shipping
We use Paypal to securely process your credit card payments. You do not need a Paypal account to place an order with us, however, this is the most secure form of payment for you.
We do not store your credit card information.
Your order will be dispatched within 3 business days upon receipt of payment. When your order is ready to be shipped, we will send you an email with tracking information.
We ship via USPS to the US, Canada, Great Britain (England, Scotland and Wales), France, Italy and Australia only at this time. We do not ship to P.O. Boxes.
We offer flat rate shipping ($5 for US and Canada, $15 for GB and France and $20 for Australia). Your shipping charges are automatically calculated at checkout.
We are not responsible for any customs duties or taxes to our international customers.
If you’d like to return or exchange your goods, you may do this providing you send an email with your intent to return to email@example.com within 3 days of receiving your goods. Customers will receive instructions for returning/exchanging goods via a response email.
Goods must be returned to us in excellent condition and in their original packaging. Shipping charges are the responsibility of the customer. We recommend using a traceable method for return shipping as we are not responsible for merchandise lost or damaged in transit to us.
We have carefully selected handmade goods that are unique and well made. There may be slight variations and ‘imperfections’ in color, size, texture, etc between the individual products as well as from the images on our web-boutique. Be assured that if you are not happy with your goods, you may return them – please see our returns policy above.
We will not share your personal information with any third parties. If at any time you do not wish to receive emails from us with news of goods and specials, please reply with ‘remove’ .